India's #1 Cloud Communication Platform

Smart IVR & Dialer CRM Solutions to Grow Your Business Faster

Streamline calls, track leads, automate follow-ups, and improve customer engagement — all from one powerful cloud platform trusted by 5,000+ businesses.

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5,000+
Businesses Powered
50M+
Calls Processed
99.9%
Uptime SLA
Modern call center team managing customer communication on cloud platform
48 Active Calls Right Now
+34% conversion this week
Complete Product Suite

Four Solutions. One Platform.

Everything your business needs to automate communication, manage leads, and close more deals — without juggling multiple tools.

IVR Solutions

Intelligent Call Routing, Available 24/7

Multi-level IVR automatically greets and routes callers to the right team without any agent involvement — reducing costs and wait times dramatically.

  • checkMulti-level IVR menus with unlimited depth
  • checkTime-based and skill-based call routing
  • checkText-to-speech in 10+ Indian languages
  • checkCRM lookup on every inbound call
  • checkCallback scheduling when agents are busy
Get IVR Demo
IVR call routing dashboard interface for business phone system
Call Deflection
64%
Handled without agent
Wait Time Reduction
↓ 78%
vs. no IVR
Auto Dialer

Outbound Calling on Autopilot

Eliminate manual dialing. The Auto Dialer works through your lead list automatically, connecting agents only to live answered calls — maximizing every minute of their day.

  • checkPreview and Progressive dialing modes
  • checkAMD (Answering Machine Detection)
  • checkDNC compliance with automatic filtering
  • checkReal-time agent dashboard with dispositions
  • checkCampaign scheduling by time zone
Get Auto Dialer Demo
Auto dialer software dashboard showing outbound call campaigns and agent performance
Agent Talk Time
+300%
vs manual dialing
Calls / Agent / Hour
80–120
Average across industries
Telecalling CRM

CRM Built for Sales Teams That Call

Manage every lead from first contact to closed deal. Track calls, log notes, set follow-ups, and monitor team performance — all from one clean, purpose-built CRM.

  • checkLead capture from web, API, and calls
  • checkSmart lead scoring and priority queues
  • checkClick-to-call directly from lead record
  • checkPipeline visualization with drag-drop stages
  • checkTeam leaderboard and KPI dashboard
Try CRM Free
Telecalling CRM dashboard showing lead pipeline and sales team performance analytics
Lead Response Time
4hr → 4min
98.2% follow-up rate
Sales Cycle
↓ 42%
Shorter with CRM
WhatsApp Business API

Scale Customer Engagement on WhatsApp

Official WhatsApp Business API for enterprises. Send campaigns, automate support, and have two-way conversations at scale — all linked to your CRM.

  • checkVerified WhatsApp Business Account
  • checkBulk template message campaigns
  • checkAI-powered chatbot with auto-replies
  • checkRich media: images, PDFs, videos, CTAs
  • checkFull delivery and read analytics
Activate WhatsApp API
WhatsApp Business API dashboard showing bulk messaging campaigns and customer conversations
Message Open Rate
98%
vs 20% for email
Response Rate
+5× vs SMS
Higher engagement
How It Works

From First Call to Closed Deal — Fully Automated

Your team focuses on selling. Our platform handles everything else.

1

Capture & Route Leads Instantly

Incoming calls hit your IVR, get routed to the right agent, and are automatically logged in your CRM — zero manual entry.

2

Auto-Dial Your Outbound Pipeline

Your Auto Dialer works through lead lists while agents focus only on live conversations. Idle time drops by 70%.

3

Track, Record & Follow Up

Every call is recorded and linked to the lead profile. Automated follow-up reminders ensure no lead is ever lost.

4

Engage on WhatsApp Automatically

Post-call WhatsApp messages, brochure sends, and reminders go out automatically — no agent effort needed.

today media · Live Dashboard
All Features

Every Tool Your Team Needs

Click any feature to see what's included. No extra cost — all in one plan.

5K+
Businesses on platform
50M+
Calls monthly
99.9%
Uptime SLA guarantee
3×
Agent productivity lift
Industry Solutions

Built for Your Industry

Pre-built workflows for the way your sector actually operates.

Real estate agents using CRM and dialer for property leads

Real Estate

Auto-dial property enquiries, instant site visit scheduling, broker performance tracking.

Education admission counsellors managing student leads with CRM

Education

Student lead management, counsellor calling, admission follow-ups via WhatsApp.

Healthcare appointment scheduling with IVR and telecalling

Healthcare

Patient appointment IVR, doctor routing, prescription reminders via WhatsApp.

Insurance agents using telecalling CRM for policy renewals

Insurance

Policy renewals, claim updates, compliance-ready call recording for agents.

Finance BFSI loan agents with auto dialer and lead management

Finance & BFSI

Loan lead qualification, EMI reminders, customer verification and compliance.

Ecommerce customer support using IVR and WhatsApp API

Ecommerce

Order confirmation, COD verification, delivery updates and support IVR.

Travel agency using telecalling CRM for booking management

Travel

Booking confirmations, itinerary sharing via WhatsApp, upselling add-ons.

Small business owner using cloud telephony and IVR for customer calls

Small Business

Affordable IVR and CRM to give SMBs an enterprise-level phone presence.

Why today media

How We Compare

Traditional phone systems and fragmented tools can't match an integrated platform.

Feature today media Traditional PBX Generic CRM Separate Tools
IVR & Call RoutingMulti-level, AI-poweredBasic onlyNoExtra cost
Auto DialerAll modes includedNoNoExtra cost
Telecalling CRMPurpose-builtNoGeneric onlyExtra cost
WhatsApp Business APIOfficial, integratedNoNoExtra cost
Call Recording & AnalyticsCloud + transcriptionLocal storage onlyNoExtra cost
Setup TimeSame day (cloud)Weeks (hardware)DaysMonths
All-in-One PricingSingle subscriptionHigh CAPEXPartialMultiple bills
Customer Stories

Businesses That Grew With Us

Real results from real businesses across India.

★★★★★

"We went from 200 to 800 calls per day without adding a single agent. The Auto Dialer + CRM combination is a genuine game-changer for our real estate sales."

Rajesh Kumar VP Sales PropMax Realty
Rajesh Kumar
VP Sales, PropMax Realty
★★★★★

"Lead response time dropped from 4 hours to under 4 minutes. Every missed call becomes a tracked follow-up in the CRM automatically — nothing falls through."

Ananya Sharma Head of Admissions EduPrime
Ananya Sharma
Head of Admissions, EduPrime
★★★★★

"WhatsApp API plus the dialer CRM means our insurance agents achieve in 2 hours what took a full day. ROI was evident within 30 days of going live."

Vikram Mehta Business Head SecureLife Insurance
Vikram Mehta
Business Head, SecureLife Insurance
About today media

Built by Communicators, for Businesses That Want to Grow

today media was founded with one mission: make enterprise-grade communication technology accessible and affordable for every business in India — from startups to large enterprises.

Our cloud-first platform is built on reliable, redundant infrastructure with ISO-certified security and a support team that responds in under 2 hours.

today media team working on cloud telephony and communication solutions
FAQs

Frequently Asked Questions

Everything you need to know before getting started.

What is an IVR service and how does it help?+

IVR automatically greets and routes callers to the right department, reducing handling time by 60% and available 24/7 with no staffing cost.

How does Auto Dialer increase productivity?+

Auto Dialer connects agents only to answered calls, eliminating idle time. Most teams see 300% more talk time vs manual dialing within the first week.

Can WhatsApp API connect with my existing CRM?+

Yes. Our WhatsApp API integrates with 100+ CRMs including Salesforce, Zoho, HubSpot, and our own Telecalling CRM. Everything syncs automatically.

Is there a free trial? Do I need a credit card?+

Yes — 14-day free trial with full access to all features. No credit card required. Our team will onboard you within 60 minutes of signing up.

Can the platform scale as my team grows?+

Absolutely. Scale from 5 to 500+ agents instantly from your dashboard. No hardware, no IT team, and no downtime when you add capacity.

What industries is the platform best for?+

We serve Real Estate, Education, Healthcare, Insurance, Finance, Ecommerce, Travel, and general SMBs — with pre-built workflows for each sector.

Do you offer dedicated onboarding support?+

Yes. Every customer gets a dedicated onboarding specialist for the first 30 days, plus 24/7 support via phone, chat, and WhatsApp.

Start Today — No Credit Card Needed

Ready to Transform Your Business Communication?

Join 5,000+ businesses using today media to automate calls, manage leads, and grow sales. Get live in under 60 minutes.

Start Free 14-Day Trial Call Sales: +91 9998 155455
Get In Touch

Let's Find the Right Plan for Your Business

Fill out the form and our solutions expert will reach out within 2 hours with a personalized demo tailored to your industry.

phone
Sales Hotline
+91 9998 155455 (Toll Free)
email
Email
sales@today media.com
whatsapp
WhatsApp Sales
+91 9998 155455
hours
Response Time
Under 2 hrs · Mon–Sat 9AM–8PM

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